Contact Us

We’re here to help! Whether you have a question about a product, an order, or shopping in-store or online — our team is ready to assist.

📞 Customer Service

Phone: 1-888-621-3814
Hours:
Monday–Saturday: 8am–10pm (CST)
Sunday: 9am–9pm (CST)

📧 Email Support

Send us a message at:
[email protected]
We typically respond within 1–2 business days.

💬 Chat with Us

Live chat is available during business hours on our website. Just click the chat icon at the bottom right corner of the screen.

📦 Order Questions or Returns?

Visit our Order Help & Returns Center for tracking, returns, and common order-related FAQs.

✉️ Mailing Address

At Home Customer Care
1600 E. Plano Parkway
Plano, TX 75074
USA

Thanks for being part of the At Home community. We’re always here to help make your home your favorite place to be.